These terms are an agreement between you and [Company legal name], the company that makes Ourlight. By creating an account or using the app, you agree to them. If you do not agree, please do not use Ourlight.
We have written these terms in plain English on purpose. Where a sentence has a legal effect, we have tried to say what it means for you.
1. Who we are
Ourlight is made by [Company legal name], [registered address], India. You can reach us at hello@ourlight.app.
In these terms, "we", "us" and "our" mean [Company legal name]. "Ourlight" or "the app" means the Ourlight mobile app, the website at ourlight.app, and the services behind them.
2. Who can use Ourlight
You must be at least 18 years old to create an account. Ourlight is made for adult couples. If we learn that an account belongs to someone under 18, we will close it and delete its data.
You also need to be able to enter into a contract under the law where you live, and you must not be barred from using the app by any law that applies to you.
3. Your account
You sign in with Google or Apple. We receive the name and email address that your Google or Apple account shares with us, and we use them to keep your account and to connect you with the partner who invites that email. If you use Apple's "Hide my email", we only see Apple's relay address.
Keep your Google or Apple account secure. You are responsible for what happens through your Ourlight account unless it results from our failure to keep the service secure. Tell us at hello@ourlight.app if you think someone else has used your account.
One person, one account. Do not create accounts for other people or pretend to be someone else.
4. Pairing with one partner
Ourlight works between two people. You pair with exactly one partner, by inviting their email address or by sharing a 6-character code. Pairing is a shared decision: only invite someone who has agreed to use Ourlight with you.
Once paired, each of you can see:
- the other's first name, their daily weather, and any feeling word or short line they chose to share;
- the care messages, verses and "about us" notes the other sends;
- the other's care profile answers, which is what the care ideas are built from;
- whether the other has paused Ourlight, shown only as "taking a break";
- the joint weekly score, built from the guesses you both made.
Check-ins marked "just for me" never leave the sender's phone, and neither partner can see the other's.
Either of you can unpair at any time from Settings. The other person is not told why. Shared history already on their phone stays on their phone.
5. Acceptable use
Ourlight exists to help two people treat each other gently. When you use it, you agree not to:
- harass, threaten, pressure, or control your partner through the app, or use it to keep watch over someone against their will;
- send content that is unlawful, hateful, or infringes someone else's rights, or any sexual content involving minors;
- pair with someone who has not agreed to use Ourlight with you, or invite an email address you are not entitled to use;
- try to break into, overload, copy, reverse engineer, or interfere with the app or its servers, or to reach another couple's data;
- use the app for commercial purposes, automation, or anything other than your own relationship.
If your partner reports a problem, or we otherwise become aware of misuse, we may suspend or close an account, unpair the two accounts, and preserve records where the law requires. We will tell you what happened and why, unless doing so would put someone at risk or is not allowed. If you believe we got it wrong, write to us at hello@ourlight.app.
6. Ourlight+ subscriptions
Ourlight is free to download and use. Some features may be offered as part of a paid subscription called Ourlight+.
- Billing. Ourlight+ is sold through Google Play or the Apple App Store and is billed by them under their terms. We never see your card details.
- One subscription, both partners. A Ourlight+ subscription bought by either partner covers both paired partners for as long as the subscription is active and you remain paired.
- Auto-renewal. Subscriptions renew automatically at the end of each period unless you cancel before the current period ends. The store shows you the price and the period before you buy.
- Canceling. Cancel at any time in the Google Play or App Store subscription settings on your phone. Deleting the app does not cancel a subscription. After you cancel, Ourlight+ stays active until the end of the period you have paid for.
- Refunds. Refunds follow the refund policy of the store you bought from. We cannot issue refunds for store purchases directly, but we will help you find the right place to ask.
- Price changes. We may change the price of Ourlight+. If we do, the store will tell you before the change takes effect, and the new price applies only from your next renewal after that notice. If you do not agree, cancel before the renewal.
- Trials and offers. If a free trial or introductory price is offered, the store will show its terms before you accept, including when it turns into a paid subscription.
Nothing in this section limits any refund right you have under the law where you live.
7. Your content
Your check-ins, feeling words, notes, care messages, verses, "about us" notes and care profile answers are yours. You keep every right to them.
To run Ourlight we need your permission to store your content, show it to your paired partner as you direct, and process it, for example to build care ideas from a care profile. You give us a license to do only that: worldwide, non-exclusive, royalty-free, and lasting only as long as your content is in our systems. We do not use your content for advertising, we do not sell it, and we do not use it to train artificial intelligence models.
You are responsible for the content you send. Send only content you have the right to send.
8. What Ourlight is not
Ourlight is a relationship wellness tool. It is not therapy, counseling, medical care, or a crisis service, and nothing in it is professional advice. Care ideas are built from your partner's own answers; they are suggestions, not instructions, and you decide what to do with them.
If you or your partner are in danger or in crisis, contact local emergency services or a crisis line. If you feel unsafe or controlled in your relationship, support lines are listed in the app under Settings and at ourlight.app/support.
We make no promises about your relationship. Ourlight cannot guarantee any outcome between two people, and we do not claim to.
9. Changes to the service
We are a small company and Ourlight will change. We may add, change, or remove features, and we may stop offering the app altogether. If we plan to shut Ourlight down, we will give you at least 30 days' notice by email or in the app, and you will be able to delete your account or ask for a copy of your data before it closes. If a paid period would be cut short, you will be refunded for the unused part, through the store where possible.
10. Ending your account
You can stop using Ourlight at any time. To delete your account and data, use Settings → Delete my account and data in the app, or request deletion at ourlight.app/delete-account. Deletion removes your account and the records linked to it from our servers and from your phone; our privacy policy explains the details.
We may suspend or close your account if you break these terms, if the law requires it, or if we stop offering Ourlight. Except where someone is at risk, we will tell you before or when we do so.
Sections 7 (for content still in our systems), 11, 12 and 13 continue to apply after your account ends.
11. Disclaimers and limits on our liability
Please read this section carefully. It applies only as far as the law where you live allows.
We work to keep Ourlight running and accurate, but we provide it "as is" and "as available". We do not promise that it will be uninterrupted or error-free, or that your partner's weather will always arrive on time.
To the extent the law allows, [Company legal name] and its directors, employees and suppliers are not liable for:
- loss or damage that was not a foreseeable result of our breaking these terms or failing to use reasonable care and skill;
- loss of profits, business, or opportunity, or any indirect or consequential loss, to the extent you are not using Ourlight as a consumer;
- anything that happens between you and your partner, including decisions made on the basis of a check-in, a care idea, or a message.
Where our liability cannot be excluded but can be limited, our total liability to you for all claims in any 12-month period is limited to the greater of the amount you paid for Ourlight+ in that period and 50 US dollars, or the equivalent in your currency.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law.
12. Your statutory rights
If you are a consumer in the United Kingdom, the European Union, Australia, Canada, or anywhere else with consumer protection law, you have rights under that law that these terms cannot take away. For example, consumers in the UK and the EU are entitled to digital content and digital services that match their description and are of satisfactory quality, with legal remedies if they are not. Consumers in Australia have guarantees under the Australian Consumer Law that cannot be excluded, including the right to a repair, replacement, or refund for a major failure. Nothing in these terms limits those rights. Where these terms and your mandatory local rights disagree, your local rights win.
13. Governing law and disputes
These terms are governed by the laws of India, and the courts of Gurugram, Haryana, India have jurisdiction over disputes about them, except that:
- if you live in the UK, the EU, Australia, Canada, or another place whose law gives consumers mandatory protections, you keep the benefit of those protections, and you may bring a claim in the courts of the place where you live;
- nothing in this section stops either of us from seeking an injunction or similar urgent relief in any court that has jurisdiction.
If something goes wrong, please write to us first at hello@ourlight.app. Most problems can be sorted out in an email or two.
14. Changes to these terms
We may change these terms when the app or the law changes. If a change is important, we will tell you at least 30 days before it takes effect, by email or in the app, and we will show the new date at the top of this page. If you keep using Ourlight after the change takes effect, the new terms apply to you. If you do not agree with a change, you can delete your account before it takes effect; for Ourlight+, you can cancel before your next renewal.
15. General
- These terms, together with our privacy policy at ourlight.app/privacy, are the whole agreement between you and us about Ourlight.
- If a court finds part of these terms unenforceable, the rest still applies.
- If we do not enforce a right straight away, we have not given it up.
- You may not transfer your account or these terms to anyone else. We may transfer our rights and obligations to another company if we reorganize or sell the business, provided your rights are not reduced; we will tell you if that happens.
- Ourlight is not sponsored by or affiliated with Google or Apple. Google Play and the Google Play logo are trademarks of Google LLC. Apple and the App Store are trademarks of Apple Inc.
16. Contact
[Company legal name] [registered address], India hello@ourlight.app