Delete your account
You can delete your Ourlight account and all of its data at any time.
In the app (fastest)
Open Ourlight and go to Settings → Delete my account and data. Deletion happens straight away.
What is deleted
- Your account and sign-in
- Your name and care profile
- Your check-ins, care messages, verses and guesses
- Your settings
Your partner keeps their own check-ins and messages; anything you sent them is removed. Anonymous usage counts that are not linked to you may be kept for up to 13 months.
Without the app
Send the request below with the email address you used to sign in. We confirm by email and complete the deletion within 30 days, usually within two.
Email hello@ourlight.app from the address you signed in with, with "Delete my account" in the subject. We confirm and complete the deletion within 30 days, usually within two.
Deleting only some data
To delete particular check-ins or messages without closing your account, write to hello@ourlight.app and tell us what to remove.